FAQs

Referral Program FAQ

• How much commission do I get when I refer to others?
• Who are L1 and L2 Referrals?
• How does Centralex referral system works?
• How long am I eligible to earn for?
• How long am I eligible to earn for?
• Who can I share my referrals codes with? Are there any restrictions?

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Onboarding - Registration FAQ

• Best practice KYC verification
• What is the device management flow in centralex?
• How can I log in to my Centralex account?
• How do I get started?

Deposit​ ​&​ ​Withdrawal​ ​information FAQ

• I sent funds to the wrong address. Can I get them back?
• How do I increase my withdrawal limits?
• What are the Maximum/Minimum Crypto withdrawal and Deposit limits?

Trading FAQ

• What are candlesticks? What are the different types of candlestick patterns?
• How does Trading Fee work on Centralex?
• What is Centralex Coin (CenX)?
• What are Maker and Taker fees?
• What is the Order Book?
• What is Liquidity?

Learn FAQ

• What is proof of work?
• How is the price of Cryptocurrency determined?
• What is Blockchain?
• What is a distributed ledger?
• What is Ethereum?
• What is Bitcoin?

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